Shipping policy

Effective Date: 09/01/2025

If the Foundation offers branded merchandise, memorial gifts, or other physical products:

Processing Time

Orders are processed within 3–5 business days.

Shipping Methods

We ship via USPS, UPS, or FedEx, depending on your location and order size. Tracking numbers will be provided upon shipment.

Delivery Times

Domestic orders typically arrive within 7–10 business days. International delivery may vary based on customs and destination.

Shipping Costs

Calculated at checkout based on destination and weight.

Lost or Damaged Items

If an order arrives damaged or is lost in transit, please contact us immediately at info@smthomasleukemia.org for assistance.